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Mad Mobile ticket status definitions
| Status | What it means |
|---|---|
| Resolved | Issue is completed |
| Mad Mobile Support Team is being Contacted | Ticket has been submitted or updated and Mad Mobile is investigating |
| Waiting for Customer | Issue is waiting for additional input from the customer |
| Under Review | Request that will need research and prioritization by the Mad Mobile product team |
| Development Pending | |
| QA Testing Pending | Mad Mobile QA team is testing the fix to the issue |
| Included in Upcoming Release | Available For Upcoming Release |
| Customer Approval Pending | Issue has been resolved, but needs customer verification that this is true |