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Mad Mobile ticket status definitions
Status | What it means |
---|---|
Resolved | Issue is completed |
Mad Mobile Support Team is being Contacted | Ticket has been submitted or updated and Mad Mobile is investigating |
Waiting for Customer | Issue is waiting for additional input from the customer |
Under Review | Request that will need research and prioritization by the Mad Mobile product team |
Development Pending | |
QA Testing Pending | Mad Mobile QA team is testing the fix to the issue |
Included in Upcoming Release | Available For Upcoming Release |
Customer Approval Pending | Issue has been resolved, but needs customer verification that this is true |