Pilot checklist

✔ Step 1 – All minimum requirements met

...

iOS Software and Hardware Minimum Requirements

...

2GHz dual-core processor

...

• iPad or iPad mini (Wi-Fi Only) (Client to purchase)

  • iPad Mini 5th Gen (2019) or newer

  • iPad 6th Gen (2018) or newer

  • iPad Air 3rd Gen (2019) or newer

  • iOS 14 or higher

• Note: Future state for Kiosk will require iOS 15

NCR Aloha Software Minimum Requirements

• ’      Aloha Back-of-House (BOH) server or dedicated interface server

• ’      NCR Aloha 12.3 or higher

• ’      Aloha Connect license (Obtained from NCR Aloha)

• ’      2 External Interface Terminal (EIT) licenses or Interface Terminal licenses

• ’      Aloha Transaction Gateway (ATG)

Network Minimum Requirements

• ’      Secure Wi-Fi___33 for the iPads

• ’      Internet access for POS Adapter and iPads (business class router recommended)

Step 2 - MenuPad Firewall Whitelisting

• ’      Complete whitelisting details are here:

• ’      Your teams will need to validate prior to Omnivore installation these ports are whitelisted

• ’      Note: Inbound firewall access is not required

...

Step 3 - Aloha Remote POS System Access

• ’      Complete Aloha remote POS setup instructions are here:

...

• ’      Your teams will need to provide MM access to their lab, if applicable.

• ’      BOH (Back of house) Windows credentials 

• ’      CFC user with read only access

• ’      Client VPN or Site to Site Tunnel to provide Mad Mobile the ability to connect to the POS Adapter running in the lab (or production site). 

• ’      Staff PINs with various level of access to the terminal

  • Manager PIN

  • Employee PIN

  • Note: Goal is different job codes.

• ’      Schedule time with MM and Omnivore to install Omnivore (1 hour block of time required)

  • IMPORTANT: See Omnivore below for further details

• ’      Schedule time with MM to install and configure POS Adapter (30 minutes required)

Step 4 - Omnivore (only required for Aloha)

• Complete instructions are here:

• ’      Your teams will be responsible for the following:

• ’      Create account on Omnivore panel

• ’      Create locations under Dev for lab locations or Prod for production locations

• ’      Add MenuPad via application per location

  • Mad Mobile will accept the invite

• ’ Self-install Omnivore or request an install session with MM to coordinate with Omnivore Support

  • Request Omnivore to enable local mode for all locations

  • Notes: The Omnivore Location port ID is usually 4462

    • Recommend Your teams to manage their own production Omnivore installs

...

Step 5 - POS Adapter (PA) Installation

• ’      MM Customer Support/Onboarding Team will be responsible for the client install. 

  • Note: Client is responsible for the production installs after the initial install is complete.

• ’      Configuration settings will be managed by Mad Mobile.

  • Note: Change requests are required to modify cloud configurations

• ’      Note: Omnivore & POS Adapter need to run on the same machine

How to Install MenuPad Application

• ’      MenuPad application is available on the App store

  • MenuPad will require the IP Address/Port to be setup via iPad Settings

    • iOS Settings > MenuPad > MenuPad Settings

...

• • • : “Host IP address:port”

...

Device Naming Convention Example below

• ’      MDM (Mobile Device Management) makes it easier deploy the application and lockdown iPads

  • Note: Recommended device names for Support to provide better assistance

    • <Customer>-<StoreNumber><DeviceID>-<DeviceType>

      • Ex: MM-1234-USMC3020-iPadMini5

...