MenuPad Get-to-Pilot Checklist

Owned by ben.whan (Unlicensed)
Last updated: Oct 22, 2021
3 min read

Pilot checklist

Step 1 – All minimum requirements met

Step 2 – Firewall & whitelisting completed

Step 3 – Remote access to your lab

Step 4 – Omnivore scheduling and installation (1 hour)

Step 5 – PA POS Adapter setup and scheduling (30-minutes)

 

 

Step 1 – Validate minimum hardware and software requirements

iOS Software and Hardware Minimum Requirements

  • iPad or iPad mini (Wi-Fi Only) (Client to purchase)

    • iPad Mini 5th Gen (2019) or newer

    • iPad 6th Gen (2018) or newer

    • iPad Air 3rd Gen (2019) or newer

    • iOS 14 or higher

  • Note: Future state for Kiosk will require iOS 15

NCR Aloha Software Minimum Requirements

  • Aloha Back-of-House (BOH) server or dedicated interface server

  • NCR Aloha 12.3 or higher

  • Aloha Connect license (Obtained from NCR Aloha)

  • 2 External Interface Terminal (EIT) licenses or Interface Terminal licenses

  • Aloha Transaction Gateway (ATG)

Network Minimum Requirements

  • Secure Wi-Fi___33 for the iPads

  • Internet access for POS Adapter and iPads (business class router recommended)

Step 2 - MenuPad Firewall Whitelisting

  • Complete whitelisting details are here

 

  • Your teams will need to validate prior to Omnivore installation these ports are whitelisted

  • Note: Inbound firewall access is not required

 

Step 3 - Aloha Remote POS System Access

  • Complete Aloha remote POS setup instructions are here

 

  • Your teams will need to provide MM access to their lab, if applicable.

  • BOH (Back of house) Windows credentials 

  • CFC user with read only access

  • Client VPN or Site to Site Tunnel to provide Mad Mobile the ability to connect to the POS Adapter running in the lab (or production site). 

  • Staff PINs with various level of access to the terminal

    • Manager PIN

    • Employee PIN

    • Note: Goal is different job codes.

  • Schedule time with MM and Omnivore to install Omnivore (1 hour block of time required)

    • IMPORTANT: See Omnivore below for further details

  • Schedule time with MM to install and configure POS Adapter (30 minutes required)

Step 4 - Omnivore (only required for Aloha)

  • Complete instructions are here

 

  • Your teams will be responsible for the following:

  • Create account on Omnivore panel

  • Create locations under Dev for lab locations or Prod for production locations

  • Add MenuPad via application per location

    • Mad Mobile will accept the invite

  • ’ Self-install Omnivore or request an install session with MM to coordinate with Omnivore Support

    • Request Omnivore to enable local mode for all locations

    • Notes: The Omnivore Location port ID is usually 4462

      • Recommend Your teams to manage their own production Omnivore installs

 

Step 5 - POS Adapter (PA) Installation

  • MM Customer Support/Onboarding Team will be responsible for the client install. 

    • Note: Client is responsible for the production installs after the initial install is complete.

  • Configuration settings will be managed by Mad Mobile.

    • Note: Change requests are required to modify cloud configurations

  • Note: Omnivore & POS Adapter need to run on the same machine

How to Install MenuPad Application

  • MenuPad application is available on the App store

    • MenuPad will require the IP Address/Port to be setup via iPad Settings

      • iOS Settings > MenuPad > MenuPad Settings: “Host IP address:port”

Device Naming Convention Example below

  • MDM (Mobile Device Management) makes it easier deploy the application and lockdown iPads

    • Note: Recommended device names for Support to provide better assistance

      • <Customer>-<StoreNumber><DeviceID>-<DeviceType>

        • Ex: MM-1234-USMC3020-iPadMini5